CandidPro product updates

Provider Portal Clinical Capabilities

New clinical feature options

What’s New Updated Clinical Options IPR (interproximal reduction), attachments, and bite ramps have been added as optional clinical capabilities for...

March 23, 2023

Provider Portal Case Submission

Improved case creation flow

What’s New Auto Saving & Drafts You can now start filling out the information for a new case, exit, and finish at a later time. Additionally, when filling...

March 23, 2023

CandidPro is collaborating with Philips Sonicare to offer your practice a more robust CandidPro platform.

Read the full story

February 7, 2023

Provider Portal

Order retainers and replacement aligners easily in the Candid portal

What's new? We've made it easier for you to order retainers and replacement aligners in the Candid Portal! Simply navigate to the new "+ Order a retainer or...

December 12, 2022

CandidApp

Send patients CandidApp activation emails directly from CandidMonitoring

What's new? In the CandidMonitoring platform, you can now directly send and re-send CandidApp activation emails to your patients when needed. Why did we make...

November 29, 2022

Case Submission Redesign

Updated "intake forms" for easier case submission

What's new? "Intake forms" will now be referred to as "Treatment details" and require fewer questions (from 13 down to 6) to be answered in order for you to...

November 15, 2022

Treatment Planning Redesign

Improved orthodontist notes visibility in Treatment Plans

What's new? No more digging around! With this update, orthodontist notes will now be displayed directly beneath the Treatment Plan you are reviewing, so you...

October 25, 2022

Case Submission Redesign

A simpler process for creating teen and youth cases

What's new? When creating a new teen and youth case, the portal will no longer require a second email address for guardians of teen and youth patients. Why...

October 13, 2022

Initiate additional aligner cases in the Candid portal

What's new? We've simplified the process for initiating refinements cases so you can now make additional aligner requests in the Candid portal: Request...

September 28, 2022

Shipping enhancements for more streamlined ordering

What's new? Patient shipping information will now be captured at treatment plan approval instead of patient case creation. Patient home address - We've added...

September 28, 2022