CandidPro product updates

Case Submission Redesign

A simpler process for creating teen and youth cases

What's new? When creating a new teen and youth case, the portal will no longer require a second email address for guardians of teen and youth patients. Why...

October 13, 2022

Initiate additional aligner cases in the Candid portal

What's new? We've simplified the process for initiating refinements cases so you can now make additional aligner requests in the Candid portal: Request...

September 28, 2022

Shipping enhancements for more streamlined ordering

What's new? Patient shipping information will now be captured at treatment plan approval instead of patient case creation. Patient home address - We've added...

September 28, 2022

Help Center now available

What's New? We've created a new page within the doctor portal that contains many different resources that may be helpful while using Candid. There are 5 main...

August 8, 2022

Manage patients more easily with our improved Action Items page

What's New? Two new sections have been added to the Action Items dashboard of the doctor portal, “Materials rejected” and “Needs clarification”. When you...

July 14, 2022