- DATE:
- AUTHOR:
- Candid product team
New Look, New Name in CandidMonitoring™ and CandidApp™
What's new?
We’re thrilled to announce an upgraded patient monitoring experience rolling out this spring. Starting April 8th, the CandidApp will update to become the ProMonitoring app. This will involve a new set of brand colors, a new logo, and (coming soon) new features that will help providers and their patients use this technology even more effectively. It also comes along with some subtle updates to your CandidMonitoring portal.
What's Changing for the Patient?
On April 8th, the most noticeable changes from this current upgrade will be a new name for the patient app (ProMonitoring) and an improved look and feel. The basic function of the app and all account information will remain unchanged.
The app icon that your patients see on their phone will update (see below images).
The app itself will also have a new look and feel (see below images).
What's Changing for you?
Your monitoring portal will have two minor changes as well:
The URL will be updating from "https://monitoring.candidco.com" to "https://progress.promonitoring.ai". NOTE that for the near future we will redirect you if you still visit the old URL.
You'll notice an update to the logo in the top left hand corner of the portal (see below image)
Why are we making these changes?
As we continue to focus our energies on improving the clear aligner experience for our providers and their patients, we identified CandidApp as an area we could improve on. The forthcoming updates to the app will set the stage for future upgrades to our software ecosystem for providers and patients—including a planned integration of our patient monitoring portal and patient management portal.
These updates are a continued part of our commitment to our fully doctor-directed model of care, and they will not interfere with the doctors' experience using the CandidPro clear aligner system or their patients’ treatment experience.
When are these updates happening?
The changes mentioned here went live April 8th, 2024.
Have questions?
If you have any questions, please feel free to reach out to your CandidPro point of contact and they'll be happy to discuss them further.